Friday, May 11, 2007

Be slow to get angry, be fast to forgive (or appreciate)


Well, when on the way to Strasbourg from Frankfurt I had to change trains two times its cool. When the second train come bit (25min) late you understand that there’s no way you will make it…

Is there any reason to be unhappy? Get angry? No… just take it easy and sort out what to do next. And when you realize that DB (DeutcheBann) treats passengers as customers you are flattered. It is something I always wished to happen in my homeland. So many times drivers made me feel sorry for stepping on their vehicle :) Sometimes they would react if passenger was sent by God as a punishment to them and they would certainly act accordingly.

So what’s the difference, which inspired to write down these lines? Currently I am sitting on the bus which takes me to Strasbourg from Offenburg. Wouldn’t be so strange if it was not DB who arranged this bus for the passengers of late coming train to ensure they don’t need to wait another 48 minutes till the next train service. Wow. I do appreciate.

Ps. and then it is not so painful to pay 52.80 euro for the trip since you feel that you are taken care of.
2007-05-11, somewhere between Germany and France.

1 comment:

Unknown said...

Nice to have somebody talking like that about the DB. We are only complaining usually :)